Rob,
Thanks for mentioning this. I do put my 5D in the correct mode to import. The 5D2 I think is automatic. The trouble is, it will work in one dot or major release and then not the next. My workflow now is to use a cardreader as suggested or Image Capture if I don't have the cardreader. So far the Ipad will import too from the camera so I can use Photosmith on the Ipad in the field for rating, keywording etc.
Lee Jay
If the team doesn't think direct import from the camera is a supported feature than they shouldn't suggest it is on the Adobe web site. This would stop a lot of confusion for people.
Whether or not this "direct import from camera" works is not a problem for me but I was just responding to the OP's fustration that apparently many others have experienced, including me at one time.