I doubt there are countless users with this problem. I very rarely see it and what we did normally fixes it.
This is a User-to-User forum and not offiical Adobe Support. That is located here: http://feedback.photoshop.com/photoshop_family/products/photoshop_fami ly_photoshop_lightroom
However, if you wanted to select that single image and Export as a Catalog… and send it to me, I would take a look at it here.